Please note, due to COVID-19 restrictions, there are dispatch delays of 2-3 days from our distrubution partners. We thank you for your understanding. If you have any queries regarding your delivery, please do not hesitate to contact us at email@example.com
Shipping within Australia
Orders within Australia are shipped via Australia Post. We offer two types of services within Australia:
- Standard Shipping - $10
Delivery by 2 -4 days to all metro areas. Other locations and /or more remote will likely be delivered within 5-7 business days.
- Free Shipping
We offer free shipping for orders above $500 AUD.
All of our orders are shipped with tracking. Signature on delivery and extra insurance can be added upon request with additional charges. Please contact firstname.lastname@example.org if you wish to have extra insurance added. Orders can be tracked through the Australia Post website. Once your item has been dispatched we will notify you via email or text message with your order tracking number. We will keep you updated of the shipping status of your order using the Shippit service. If notified via email, please check your spam/junk mail folders for order confirmations and tracking information.
Shipping outside of Australia
We offer a flat rate of $40 for all international orders outside Australia.
Orders outside Australia are shipped via DHL and can take from 5-10 business days. Signature on delivery and extra insurance can be added upon request with additional charges. Please contact email@example.com if you wish to have extra insurance added.
All international purchases are exempt from Australian taxes.
Prices do not include overseas custom duties or taxes that may incur.
The above delivery times are estimates only and SARAH-JANE CLARKE cannot be accountable for late deliveries. Please provide correct shipping/delivery information as we will not be held responsible for incorrectly entered addresses or an address that is not recognised by Australia Post or DHL. We are unable to redirect orders after items have been dispatched and we cannot refund or replace items that are tracked as being delivered.
Please contact firstname.lastname@example.org for any further information required.